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Costly software a pain for state, UW, taxpayers (AP)

At the Department of Administration, the new $2.6 million software for employee e-mail led to lengthy delays in delivery and disappearing messages.

At the University of Wisconsin System, the software to track employees’ pay and benefits cannot be implemented after a $26 million effort to do so. And at the Department of Revenue, software glitches in a $37.1 million program still can cause inaccurate sales tax payments to counties.