Noted: Weeks passed without the expected surge of new patients. UW Health established two special units for people hospitalized with COVID-19, but no patients arrived. Staff waited.
“None of us have done this before,” said Ann Sheehy, a doctor there for 15 of her 46 years. “We had to create new processes.”
Sheehy helped build a large backup team of doctors and other clinic staff who don’t normally practice in the hospital but are certified to do so. They were offered special training and the chance to shadow hospital staff in preparation for COVID-19 duty.