Brian Rust, communications manager with DoIT, the Division of Information Technology at UW-Madison, said he’s surprised, too. “Normally, you would think there would be backup for the mail customers wanted kept,” said Rust.
At UW-Madison, 8 million to 10 million messages a day come through for the WiscMail system’s 93,000 users. Of those, up to 7 million as rejected as identifiable spam.