A day after accounts of Brittany Zimmermann’s murder and 911 call were unintentionally released to the public, Dane County officials said they still don’t know why a 911 operator didn’t hear screams and a struggle.
But 911 center interim director Kathy Krusiec said steps have been taken to reduce the chance other errors â?? like the failure to call back Zimmermann’s phone after the call was disconnected â?? will happen in the future.