Buy back programs: From Best Buy to Walmart, many retailers are getting into the business (Baltimore Sun)

Quoted: “Technology is changing so fast that the consumer a lot of times feels they?re being left behind, so they?ll postpone buying,” said Cynthia Jasper, an expert in buying behavior and chair of the consumer science department at the University of Wisconsin-Madison. “So it?s a way to make the consumer feel at ease.”