To help deal with high demand, more campus counseling centers are using computerized questionnaires, some that generate color-coded charts, to help them flag a serious problem more quickly than traditional paper-and-pencil evaluations. Though they stress that these evaluations are not a replacement for in-depth questioning or counseling, many counselors say high-tech methods like these appeal to students, who are often more comfortable communicating with smart phones, iPads and laptops.
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