Noted: That uncertainty is no better illustrated than in the essay “Diagnostic Quests and Accidents,” in which Norman Fost, director of the University of Wisconsin?s bioethics program, describes how mistakes in the diagnostic stage have affected many patients, including two contributors to this book: Arthur Frank (his doctor thought he had chlamydia) and Dresser (an ache in her ear and mouth didn?t seem unusual to her regular doctor). Not only do such mistakes delay the right treatments, they instill a lot of frustration and disappointment.