To listen to sports talk radio or read Internet message boards and newspapers, you would think a deluge of customers has abandoned Charter Communications for satellite to get the Big Ten Network and NFL Network.
Yet the available figures show little, if any, impact on Charter, and the company emphatically says its hard-line stance was the right decision.
“There would be much more negative impact to our customer numbers if we forced the high cost of both Big Ten Network and NFL Network on every customer, as they want us to, than (there has been) from taking the stand we have taken,” said Charter regional spokesman John Miller.