MADISON (WKOW) — You probably know U-Haul for its bargain prices.
You can rent a truck for 24 hours for only $19.95.
But 27 News Call for Action has heard from customers lately complaining about rising prices and shirking time periods during this weekend’s campus moving weekend.
“Moving is always stressful. We have everything boxed up. My wife is pregnant. It’s not a good time, a week before the move, to find out everything has been cancelled,” said U-Haul customer Brandon Dybdahl.
Dybdahl reserved a truck a month ago for 48 hours this weekend.
Everything was fine for three weeks. Then, with six days before his move, U-Haul called and said he could only rent his truck for six hours, instead of 48.
Dybdahl says U-Haul blamed busy campus move-in weekend.