The Public Safety Communications Center Board decided Wednesday afternoon to change their policy, and dispatch law enforcement to 911 calls coming from cell phones, even if the dispatcher can’t determine whether there’s an emergency or not.
911 Center policies came to light after the murder of UW student Brittany Zimmermann in April. A review found Zimmermann made a call to 911 the day she was murdered but the call dropped, and the dispatcher did not send police officers to the area, or call back as required.