In the wake of the Brittany Zimmermann phone call to the Dane County 911 center, staffing of the center has improved, and more equipment is coming, according to the chair of the committee overseeing the center.
“The good news is we are making progress in the strategic plan for the 911 center,” said County Board Supervisor Brett Hulsey. “But questions remain on how we deal with hang-ups and how to educate people to take 911 off their speed dial.”
Joe Norwick, 911 center director, gave an update to the Dane County Board’s Personnel and Finance Committee on Monday.