Dane County Executive Kathleen Falk said a veteran dispatcher missed significant sounds on a 911 call from murdered college student Brittany Zimmermann, and a second error caused investigators to spend days searching for two innocent men.
27 News has also uncovered the 911 dispatcher, who mishandled an emergency call from Zimmermann’s cell phone, had requested a transfer out of emergency communication work nearly a month before the Zimmermann call.
Last week, county officials confirmed the 911 operator, 54, had requested, and received a transfer from the communications center, but did not specify the date of the transfer request.