The Dane County 911 dispatch center director said a UW-Madison student slain in her campus area apartment April 2 made a 911 phone call on her cell phone, but dispatchers failed to call her back.
Director Joe Norwick said today that when Brittany Zimmermann made the call, the dispatcher, who was unnamed, had no way of knowing the call wasn’t one of many non-emergency or misdialed phone calls that the center receives every day.
Norwick declined to say how long Zimmermann’s phone call lasted, or whether there was any communication from Zimmermann. He said the dispatcher, after a time, discontinued the call to answer another 911 call, which turned out to be a non-emergency call.