Noted: Fortunately, experts are devising systems to expedite follow-up. For example, a family medicine clinic at the University of Wisconsin lowered no-show rates from 33 to 18 percent by interviewing no-show patients, implementing a new scheduling process and double-booking the number of slots that corresponded to its no-show rate. Other effective techniques included making reminder calls before an appointment, reducing wait times and creating a more welcoming environment.
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