Eric John Norman, age 69, of Madison, passed quietly from this life at Agrace HospiceCare on Saturday, Dec. 17, 2011. Eric worked at UW?s Academic Computing Center (later Division of Information Technology) for more than 41 years until his retirement in 2008. During those years Eric made significant contributions to academic computing. His expertise was pivotal in the development of the first e-mail system for students and faculty, long before the days of the internet made e-mail commonplace. In the years directly preceding his retirement, Eric became a recognized expert in the emerging fields of digital security and data encryption at UW-Madison and peer institutions across the country.