Sometimes research takes on a life of its own and becomes more like a Rorschach test for a national policy controversy. That?s what?s happened to a review of the literature on the critical information needs of American communities that I and colleagues from around the country conducted for the Federal Communications Commission in July 2012. The recommendations of the review informed a proposed pilot study in Columbia, S.C., of what, if any, critical information needs citizens have and whether they are being met in our rapidly changing media environment.
Office of Strategic Communication