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Your Right to Know: Public access to 911 tapes helps assess emergency response

“I just came home, the door was bashed in and my girlfriend has been shot.”

Those were the words of Jordan Gonnering, speaking to a 911 dispatcher last April after he found the body of Brittany Zimmermann in the downtown Madison apartment that he shared with her.

Increasingly, the media use transcripts and audio of 911 calls as part of their coverage of public safety, a strategy that some applaud but others fear harms crime victims and violates their privacy.