Dick Koegel had a simple front-end alignment in mind when he brought his 1995 Ford Ranger into a Madison repair shop last June. But, he said, he was told his front brakes were “ready to go metal to metal,” that the rotors had to be replaced and the serpentine belt had pieces missing.
Koegel is a retired UW- Madison agricultural engineering faculty member who was getting ready for a trip to Minnesota when he stopped in at the repair shop.
“They claimed my brakes were in desperate shape, and I should get them repaired right away,” Koegel said in an interview this week. “I had them do the work, but I told them to keep the parts.”