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Millions from tax refunds go to pay hidden fees, report finds

Sarah Halpern-Meekin, director of the University of Wisconsin’s Institute for Research on Poverty, agreed, cautioning that some taxpayers would wait longer for their refunds — or be unable to afford the up-front cost of tax preparation altogether — without these services.

“It’s easy to critique any products that are offered that incur costs or high interest rates, but we also need to ask what happens if those go away,” she said. “Is it better to pay a fee and then get to avoid eviction or avoid having your heat cut off? There are consequences for being credit-constrained.”