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Starbucks closed more than 8,000 stores for an afternoon of bias training. Will it work?

Quoted: The short answer: It’s hard to say. One of the biggest problems with bias training is that so few people have evaluated whether it’s effective, said Patricia Devine, a professor of the University of Wisconsin-Madison who focuses on how to manage prejudice in society. Some studies have also found that, when done the wrong way, these kinds of trainings can actually make the problem worse.