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Will Starbucks’s Implicit-Bias Training Work?

One training, developed by Patricia Devine and colleagues at the Prejudice and Intergroup Relations Lab at the University of Wisconsin at Madison, looks at bias as a habit that can be broken. Their approach—which I’ve written about before—consists of a couple of hours of modules based on what the researchers see as three essential elements of an antibias intervention: awareness of the problem, motivation to do something about it, and strategies for what to do.